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All wedding cakes, wedding cupcakes and celebration cakes are bespoke and made to order. We can either design something new or you can choose a design from our portfolio. If you decide to choose a design from our portfolio we can, if you desire, change colours and flowers to compliment any theme that you have in mind for your celebration. Please contact us via phone or e-mail for a quotation.
We ask for 3 months notice when ordering wedding cakes and civil ceremony cakes, and 1 month for other celebrations, however depending on our schedule, we may be able to accept orders at shorter notice.
To confirm an order, a non-refundable deposit of 25% of your quoted price is required. The balance is due 2 weeks before the delivery or collection of the cake. For orders with less than 2 weeks notice, the full payment is required on confirmation and is non-refundable. We accept payment by cash or EFT.
Cake Design Alterations
Design alterations can be made up to but no later than 2 weeks before collection/delivery. If the alteration affects the cost then the balance will be adjusted accordingly.
As part of our service we offer personal delivery and set-up, however, as we can only carry out a limited number of personal deliveries, advance booking is highly recommended during the wedding season. We also will liaise with your venue to schedule a delivery slot and to check that all arrangements for assembly such as the cake stand, knife and cake table have been taken care of. Our delivery service will be charged on an hourly basis and is determined by the travel distance and the time and labour required for assembling the cake. Prices are available on request; please contact us for a quotation. Delivery of Wedding Cakes and Special Occasion Cakes can be made for Gauteng and the surrounding areas. All cakes, cupcakes or cookies can be collected from our Pretoria East base. Please note that if the order is collected, the full responsibility for the safety of the cake, cupcakes or cookies is with the client and Sugar & Nice will not be responsible for any damage to the cake, cupcakes or cookies that may occur after it has left our studio.
Should you cancel your wedding cake order more than 6 weeks before completion, please note that the confirmation deposit (25%) is non-refundable and any specifically ordered items and work already undertaken in accordance with your order is additionally chargeable. For wedding cake orders cancelled within 6 weeks of the completion date, the full balance will be charged.